How to Cancel Your OurTime Subscription: A Step-by-Step Guide

Introduction

Wondering if OurTime is the right platform for you to find a partner? If you're considering canceling your OurTime account, we've got you covered with this comprehensive guide.

What is OurTime?

OurTime is an online dating platform designed for individuals aged 50 and above. While many have found their ideal partners here, others may not have had the same experience.

Canceling OurTime Auto-Renewal Subscription

From Desktop

• Log in to Your Account
• Tap on the Gear Icon (Top Right Corner)
• Enter Your Password
• Click on "Cancel Subscription"
• Answer Questions and Continue Cancellation
• Receive Confirmation Number and Subscription End Date
• Select "Hide Profile/Deactivate Account"

From Mobile Browser/App

• Click on Profile Icon (Bottom Right)
• Ta the Gear Icon (Top Section)
• Navigate to Manage Account in Settings
• Select "Manage Subscriptions"
• Enter Your Password
• Click "Cancel Subscription"
• Answer Questions and Continue Cancellation
• Receive Confirmation Number and Subscription End Date
• Select "Hide Profile/Deactivate Account"

On iPhone

• Open iPhone Settings
• Click on Apple ID (Top of the Screen)
• Go to "Subscriptions"
• Find OurTime Subscription
• Tap "Cancel Subscription" and Confirm

Canceling via Customer Support

By Calling

If you prefer calling, contact OurTime customer service at 833-223-8873 between 8 am to 6 pm.

Via Contact Form

Connect with customer care by filling out the Contact Form or, if you face issues, email customer-care@support.ourtime.com.

Deleting OurTime Account on Phone

• Open OurTime App or Log In
• Click on Your Profile
• Open Settings (Gear Icon)
• Navigate to Manage Account
• Click "Delete Account"
• Confirm to Permanently Delete Account

Frequently Asked Questions

Free Trial or Promotions

Members receiving promotional offers through emails may be eligible for free trials.

Contacting Customer Service

Reach out to OurTime customer service by calling 833-223-8873 or submitting the Contact Form.

Conclusion

If OurTime hasn't lived up to your expectations, follow this guide to cancel your subscription or account. Explore alternative options for a better experience.